Privacy Policy

Effective Date: March 10, 2026

Skatescape Sdn Bhd (“the Company,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal data when you interact with our brand, purchase our products, or join our skating programs.

1. Information We Collect

We may collect and process the following categories of personal information:

  • Identity Data: Name, gender, date of birth, and National Registration Identity Card (NRIC) or passport number (primarily for club registration and insurance purposes).

  • Contact Data: Billing address, delivery address, email address, and phone numbers.

  • Transaction Data: Details about payments to and from you and details of products (e.g., ZOOS inline skates) or services you have purchased from us.

  • Technical & Usage Data: Information about how you use our website, social media platforms (TikTok, Threads), and engagement with our digital advertisements.

  • Health Information: Relevant physical or medical conditions disclosed voluntarily for safety during skating lessons.

2. How We Use Your Data

We use your personal data for the following purposes:

  • Order Fulfillment: To process and deliver your purchases, including pre-orders and equipment fitting.

  • Academy Management: To manage registrations for the Skatescape Inline Skating Club (SISC), collect fees, and organize class schedules.

  • Communication: To send updates regarding club activities, "Induk" group announcements, or technical product notices.

  • Marketing: To provide you with information about new product launches, promotions, and brand events.

  • Legal Compliance: To comply with Malaysian regulatory and legal requirements.

3. Disclosure of Personal Data

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Logistics partners for product delivery and payment processors.

  • Professional Partners: Academy partners (such as Juzskate) for joint training programs or events.

  • Authorities: Government or regulatory bodies when required by law.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes secure storage for membership records and encrypted transaction processing.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights (PDPA 2010)

Under the Malaysian PDPA 2010, you have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction of inaccurate or incomplete data.

  • Withdraw your consent for marketing communications at any time.

  • Inquire about our data processing practices.

7. Children's Privacy

As we provide skating lessons for minors, we collect personal data of children only with the explicit consent of a parent or legal guardian.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:

Skatescape Sdn Bhd
skatescapestore@gmail.com

No. 3G, Jalan Puteri 3A/3, 
Bandar Puteri Bangi, 43000 Kajang, Selangor